I've been having this issue for a month. Website is: http://holdfree.com
I've tried everything,
- the description has been removed from the header (since the beginning since I knew I was going to use this plugin).
- Tried the most recent upgrade.
- Clicked fix it and save settings
- Changed file permission to 777, clicked fix it and then save setings (then changed settings back to normal)
I'm truly at a loss.
P.S. I really like this plugin and have used it on other websites using this SAME template (http://inappcare.com) so I really can't figure out why this is doing what its doing.